Your data, in plain words.
What Vocal Lab collects while you use it, who processes it, and how to ask us to delete it.
Privacy
What we collect
- Your account email and whether you are a member or an admin.
- What you create: prompts, styles, lyrics, reference audio and the takes we generate.
- How you use the site: pages, clicks, plays and downloads, your approximate location from your IP address, and session recordings of the screen, including text you type. Password fields are never recorded.
- Errors from your browser and our servers, linked to an internal account ID. Audio playback and download errors also include the signed-in account email so we can identify who was affected.
Who processes it
- PostHog (United States): usage analytics and session recordings.
- Sentry (United States): error monitoring.
- Hostinger (VPS): our own server, which runs the app, the accounts database (Supabase) and audio storage. ElevenLabs: generation from your prompts, lyrics and references.
- Cloudflare: DNS for vocallab.co and routing of email sent to hello@vocallab.co.
Why
To run the service, fix what breaks and make the generated vocals better.
How long
Error reports are kept for 30 days, session recordings for up to 30 days and usage events for up to one year.
Your choices
To see or delete your data, message us or email hello@vocallab.co from your account email. See also our terms of service.
Updated October 22, 2026.